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Guarantee & Returns

We offer a simple 7-Day Money Back Guarantee on all our products - you can return goods you have ordered from us for any reason at any time within 7 days of receipt for a full refund or exchange.

You should obtain proof of delivery for all return goods as we cannot accept responsibility for goods lost in the post. We would recommend that you use recorded delivery as this requires a signature.

Neither the original carriage charge nor the return postage charge will be refunded unless an item arrives damaged due to our negligence.

Returns must be in original, perfect and unused condition and in all original packaging. We will not accept responsibility for returned goods which fail to reach us in perfect condition where reasonable care has not been taken to prevent
damage in transit.

We will not accept responsibility where care instructions have not been complied with.

We will either issue you with a refund or supply you with an alternative item. Your payment will be refunded by the same means in which you made the original payment, within 7 working days of us receiving the returned goods.

By placing an order with us you agree to our terms and conditions. The provisions of the above paragraph do not affect your statutory rights.

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